Privacy Policy
Personal Information
At Bee Honey Spa, we highly value your trust and are committed to protecting the personal information you provide. This Privacy Policy explains how Bee Honey Spa collects, uses, stores, and safeguards customer data when you use our website. By accessing and using the website, you agree to the terms outlined in this Privacy Policy.
Collection of Personal Information
Bee Honey Spa may collect the following types of personal information:
- Basic Information: Full name, email address, phone number, residential address.
- Transaction Information: Order details, payment methods, delivery address.
- Account Information: Username and password when you create an account on our website.
- Feedback and Survey Data: Information you provide when submitting feedback, service reviews, or participating in surveys.
- Technical Information: Including IP address, browser type, cookies, and browsing history (collected to improve user experience).
Purpose of Using Customer Information
Your personal data may be used by Bee Honey Spa for the following purposes:
- To process and complete your product/service orders.
- To contact you regarding issues related to orders, services, or your account.
- To provide updates on promotions, new products, and services if you subscribe to receive such information.
- To analyze customer behavior in order to improve service quality and user experience.
- To comply with legal requirements or government regulations.
Protection of Personal Information
We implement multiple technical and administrative security measures to protect your data, including:
- Encrypting customer data during transmission.
- Storing information in secure systems with controlled access.
- Training staff and applying strict internal procedures to safeguard data and privacy.
Bee Honey Spa is committed not to sell, exchange, or share your personal information with any third parties, except in the following cases:
- When necessary to complete your order.
- When legally required by government authorities or regulatory agencies.
Customer Rights
As a customer, you have the right to:
- Access and update your personal information at any time.
- Request the deletion of your personal data, except where we are legally required to retain it.
- Opt out of receiving marketing communications by unsubscribing via promotional emails or contacting us directly.
Data Retention
Your personal information will be retained for as long as necessary to fulfill the purposes stated above or as required by law. Once the purpose has been fulfilled, the data will be deleted or anonymized to ensure safety.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect legal updates or business practices. Any changes will be publicly announced on our website.
Contact Information
If you have any questions or requests regarding this Privacy Policy, please contact us via:
- Address: 19 An Thuong 26, Bac My Phu, Ngu Hanh Son, Da Nang, Viet Nam
- Hotline/WhatsApp: +84 982 989 826
- Email: thanhltm84@gmail.com
- Website: www.beehoneyspa.com
- Tripadvisor: Bee Honey Spa